Authenticity Appraisal
Services Expanding!

You can request an authenticity evaluation
from a Japanese specialist.

Your purchased items will be checked by a professional before being shipped overseas,
so you can rest assured that you are purchasing genuine products.

Select the store that has the item you want to submit for authentication.

Supporting a safe shopping experience

To eliminate any concerns prior to purchase, Japanese specialists check products according to strict appraisal standards.
The products received are checked in detail and documented in photographs to prevent any problems that may arise.

3 Steps to Authentication

1 Find the item to be appraised!

There are two ways to find appraisable items
How to Find 1

Search by category

Check out the product page

If the product listing or the product detail page indicates “Appraisal option available”, the product can be authenticated.
- Product list screen
- Product detail screen
How to Find 2

Search for appraisable items

Search using filters

If you want to quickly find products that are eligible for “Buyee Authentication”, use the search filter!

Check the “Buyee Authentication” checkbox in the left side menu to display only items that are available for authentication.
2 Select and request the appraisal option

By selecting "Authenticity Appraisal Option" on the purchase checkout screen, your appraisal request will be completed!

* This option can be selected for products that are compatible with Mercari Anshin Appraisal.

3 After appraisal, the product is delivered to the warehouse.

A professional appraiser checks the item according to strict standards.

No issues	Delivered to Buyee warehouse.
Issue	Order will be cancelled and refunded.

We provide full support so you can enjoy shopping with peace of mind.

For details, please check the notes below.

* The appraisal will be conducted by IVA Corporation, which operates FAKEBUSTERS.

You can buy that item you've been wanting with confidence, knowing it's authentic!

How much does authenticity appraisal cost?

An appraisal fee will be charged when you use the authenticity service.
The fee is paid together with the item price, and the amount varies depending on the product category.
For detailed fees, please see the list below.

Sneakers	1,900 yen (tax included) * Balenciaga sneakers falls under “Luxury Fashion and Accessories”.
Street Fashion and Accessories	2,600 yen (tax included) * The only applicable product categories are as follows: Bags, small items, accessories, tops, jackets, outerwear, shoes, hats, pants and dresses
Luxury Fashion and Accessories	4,300 yen (tax included)
Trading Card	1,700 yen (tax included) * There is no additional charge for multiple appraisals.

Please be sure to check

About Usage Fees

If an item is determined to be a fake after selecting the authenticity option, the order will be canceled.
You cannot change the option after you have placed your order.
If you select the authenticity option, an appraisal fee will be charged. Please confirm the fee when you select the option.

About the Products

If the appraisal cannot determine that the item meets the criteria, the item will be determined to be “below appraisal standard” and will be returned to the seller for a refund.
Even if the “Authenticity Appraisal Option” is displayed on the Buyee product page, there may be cases where the appraisal is not available.
Even if the item is eligible for appraisal, the transaction will be canceled if the conditions are not met. In such cases, the item will be returned to the seller for a refund.
Examples: items that have deteriorated significantly over time, items from collaborations, etc.

About Shipping

When the authenticity appraisal option is selected, the Lite Plan and the Insured Delivery Plan are not available.
Since the package will be registered after the appraisal is completed, it will take longer than usual to ship.

Supporting a safe shopping experience

To eliminate any concerns prior to purchase, Japanese specialists check products according to strict appraisal standards.

3 Steps to Authentication

1 Find the item to be appraised!
How to Find

Search by category

Check out the product page

If the product listing or the product detail page indicates “Appraisal option available”, the product can be authenticated.
- Product list screen
- Product detail screen
2 Select and request the appraisal option

By selecting "Authenticity Appraisal Option" on the purchase checkout screen, your appraisal request will be completed!

* Only certain brands and categories of products can be selected.

3 After appraisal, the product is delivered to the warehouse.

A professional appraiser checks the item according to strict standards.

No issues	Delivered to Buyee warehouse.
Issue	Order will be cancelled and refunded.

We provide full support so you can enjoy shopping with peace of mind.

For details, please check the notes below.

* Appraisals are conducted by member companies of the AACD (Association for the Autonomy and Control of Distribution, Japan).

You can buy that item you've been wanting with confidence, knowing it's authentic!

How much does authenticity appraisal cost?

An appraisal fee will be charged when using the authenticity appraisal service.
The fee must be paid together with the product price, and the amount is shown on each product page.

Please be sure to check

About Usage Fees

If an item is determined to be a fake after selecting the authenticity option, the order will be canceled.
You cannot change the option after you have placed your order.
If you select the authenticity option, an appraisal fee will be charged. Please confirm the fee when you select the option.

About the Products

If the appraisal cannot determine that the item meets the criteria, the item will be determined to be “below appraisal standard” and will be returned to the seller for a refund.
Even if the “Authenticity Appraisal Option” is displayed on the Buyee product page, there may be cases where the appraisal is not available.
Even if the item is eligible for appraisal, the transaction will be canceled if the conditions are not met. In such cases, the item will be returned to the seller for a refund.
Examples: items that have deteriorated significantly over time, items from collaborations, etc.

About Shipping

When the authenticity appraisal option is selected, the Lite Plan and the Insured Delivery Plan are not available.
Since the package will be registered after the appraisal is completed, it will take longer than usual to ship.

Secure Shopping Support

Each item is authenticated by a professional appraiser

Each purchased item is individually authenticated by a professional appraiser, ensuring a safe shopping experience.
Authenticated items are delivered

No need to select an authentication option! Eligible products are automatically authenticated for free.

2 Steps to Authentication

1 Find the item to be appraised!

Check if your favorite item is eligible for authenticity verification
How to Find

Search by item

Check out the product page

If “Free authenticity check included” is shown in the search results, or
if the product detail page shows “Delivered after authentication,” the item is eligible for verification.

※Applicable categories: bags, watches, jewelry, accessories, clothing, etc.
- Product list screen
- Product detail screen

2 Items are delivered to the warehouse after verification

Professional appraisers perform strict inspections!

No issues	Delivery to Buyee's warehouse.
Issues found	The order will be canceled and refunded.

We offer full support to ensure safe shopping.

For details, please check the notes below.

※Verification is performed by professional authentication companies in Japan.

How much does authenticity appraisal cost?

All eligible items will undergo free authenticity verification. As long as your item is eligible, the authenticity verification will be carried out automatically, so there's no need to select an option.

Please make sure to check

About usage fees

Authentication fees are covered by Rakuma, so buyers do not need to pay them.
If the result is “Unverifiable” or “Outside evaluation criteria”, the order will be canceled and refunded.

About the product

If it is determined that the item does not meet the standard, it will be judged as “Below authentication criteria”, returned to the seller, and refunded.
Even if “Authenticity Verification Eligible” is displayed on Buyee’s product page, verification may not be available.
Even if the item is eligible, if it does not meet the conditions, the transaction will be canceled, and the item will be returned to the seller and refunded.
Example: items with significant aging, collaboration items, etc.

About delivery