First Time User Guide

Shopping from Japan
Made Easy

Shopping from Japan just got easier
Shop for anything from Japan

Over 4 million users/Partnered with over 150 Japanese stores/Ships to over 120 countries

Japan's largest purchase
support service, Buyee

Buyee is a reliable service created to meet the needs of international customers who wish to purchase Japanese products from online stores and Japanese shopping flea markets.

With the support of official stores such as Mercari, Rakuten, Yahoo! JAPAN Auction and Amazon Japan, you have immediate access to the Japanese marketplace with the support of our official stores. Enjoy professional package consolidation with the freedom to choose the shipping option that best suits your needs.

Japanese proxies are services that help people overseas to make purchases. This allows you to purchase Japanese goods from Japanese online stores that do not ship internationally. We act as a bridge, connecting you to local Japanese e-commerce stores.

Why choose Buyee

Low Service Fee!

The purchase support fee is a flat 300 yen regardless of the purchase amount!
In other words, we are the most competitive when it comes to purchase item fees.
Additional fees may apply if a paid plan is selected or if customs duties are required.
Reliable Insurance Plans

We offer optional insurance plans that include coverage for misdelivery, damage, and loss of merchandise.
Our plans give you peace of mind!
Dedicated Multilingual Support

If you have any questions, product inquiries, or need assistance at any time, please feel free to contact us.
We are available 24/7 in 17 languages via email, chat, and official social media.
Strong Track Record

Buyee has over 4 million customers in more than 120 countries.
This means that no matter where our customers order from, they are well-informed about our logistics.
We are also continually expanding our partner stores to ensure that our customers can find the products they are looking for from Japan.
Our Community

Whether you have questions about how Buyee works, need assistance finding an item you are looking for, or want to share your latest purchase, we have built a community on our official Discord server and subreddit for that purpose and would be happy to guide you.

Buy Straight From Japan With 5 Easy Steps

01Search

Start your search!
Use features such as AI search to find items more easily!
02Purchase

Your order will be shipped to our warehouse.
03Consolidate

Once all your items has arrived in our warehouse, your items would then be packed and consolidated for shipping!
04Ship

Items will be packed and shipped directly from Japan.
05Unbox

Receive your items. Feel free to leave a review about your Buyee experience if you wish!