Coupon Acquisition

• Users who make their first time Mercari purchase and make a purchase on another shopping site will be eligible for this promotion.
  A coupon will be issued only to users who both make their first time Mercari purchase, and make a purchase on another shopping site
• Users who meet both of the following two conditions will be eligible to receive a coupon.
  • Those who make a purchase for the first time on Mercari (For one or more orders it will be counted once, excluding unsuccessful orders)
  • Those who make a purchase from shopping sites other than Mercari at least once (For one or more orders it will be counted once, excluding unsuccessful orders)

  Note: The coupon will be released regardless of whichever store a purchase is made on first.

• Even if you apply for an order with Buyee during the promotion period, the coupon may not be issued if Buyee has not completed the purchase with Mercari. Normally, it takes 1-2 business days from when a customer applies for an order at Buyee until Buyee completes the purchase at Mercari.
  • There are cases where this period may exceed 2 business days.
• If your first Mercari order is cancelled, you will still be eligible to receive the coupon on your next Mercari order.
• Please note that if the registered user account or order are determined to be ineligible for any reason, the coupon may not be issued.
  Example: Multiple accounts from the same user are discovered, etc.

Coupon Usage

• Please check the link for more details on how to use the coupons.
• When you use one of the coupons, you will receive a 5,000 yen discount on your international shipping. The domestic shipping fee (from the seller to Buyee's warehouse in Japan) and other service or plan fees will be paid for separately from these coupons.
• Only one coupon will be given to each participating customer who meets the conditions of the promotion. The coupon can be used to ship only for one package.
• Coupons cannot be exchanged for cash.
• This coupon can only be used for purchases made on Mercari products. However, the discount can still be applied to products from other stores that are consolidated in a package containing Mercari products.
• This coupon cannot be used together with other international shipping fee discount coupons.
• The coupon cannot be used outside of the coupon usage period, so please complete the international shipping payment before the coupon usage period is over.
• Please note that if a discounted package is canceled or returned, we cannot reissue the discount coupon. We cannot provide assistance if you forget to use the coupon within the given usage period.
• If you wish to add optional services (such as package consolidation or protective packaging) to your order, the discount coupon will become invalid if you do not complete applying for all optional services before the end of the coupon usage period.
• Only customers living in countries outside of Japan will be able to use the shipping discount on this coupon with Mercari.
• Please note that this promotion may end earlier than stated, and the campaign details may change without prior notice.