Coupon Acquisition

• Only those who make a purchase on a participating store within the promotion period will be eligible for the campaign, and coupons will be issued on a specified coupon issue date.
• Only one coupon is allowed per person, even if you make purchases on multiple stores.
• Even if the customer makes an order with Buyee during the promotion period, the coupon may not be given if Buyee has not yet finished the purchase within the promotion period. It typically takes 1-2 business days from the time of applying for an order on Buyee for purchases to be completed. ※ In some cases, it may take longer than two business days.
• In the event a purchase is completed with Buyee after the coupon issue date, the coupon will be distributed at a separate time.
• Please be aware that in the event of unreasonable orders or new registrations (for example, multiple accounts owned by a single user), coupons will not be distributed.

Coupon Usage

• Click here for info on how to get the coupon and how to use it afterwards
• When you use the coupon, international shipping will be free of charge (up to 10,000 yen). Domestic Japanese shipping fees (from the seller to the Buyee warehouse), plan fees, etc. are paid for separately.
• The coupon cannot be exchanged for money.
• The coupon can be used for products from an eligible shop, including several products shipped together in one box. however, in the event that multiple products have being purchased in such a way that they may be shipped in separate boxes, the coupon only applies to one box.
• The coupon cannot be combined with other international shipping coupons.
• If the coupon usage period has expired, you will not be eligible for free shipping, so please make sure that international shipping is completed within the coupon usage period.
• If the package that received free shipping from application of the coupon is returned, the coupon cannot be reissued and no discount can be re-applied. We are unable to provide support if you forget to use the coupon.
• If you apply for optional services (package consolidation, secure packaging, etc.) within the coupon usage period, the coupon will not be eligible unless the purchase completes within the usage period. As a rule, please allow for 4-5 days before the deadline when using optional services that may require additional time.
• Please be aware this campaign may be subject to change or cancellation without prior notice.